Customer rating:Kathleen Dunleavy:All of the staff I interacted with, reception & food service, over my 4 day visit were professionally competent as well as charming. They were lovely people who, although very busy with guests arriving or leaving or during a rush of food service, were attentive and pleasant. If I am fortunate enough to return to Kilkenny I will stay at the Pembroke and tell others to do so as well.
Customer rating:Anonymous guest:Very friendly and helpful staff. Good value for money as well.
Customer rating:Anonymous guest:Fantastic hotel. We were made feel really welcome and the manager on duty even gave us some pointers on different pubs and bars around the city. Will definitely book again if visiting.
Customer rating:Vincent Sharpe:Hotel Reception, Check-in and information provided and indeed welcome I would regard as First Class. The Bed room and the bath room were spotless and well maintained and with little or no noise we had a good nights sleep.The Breakfast was the high standard of the Full Irish. The hotel is close to all amenities as in places to visit and shopping.
Customer rating:Anonymous guest:Perfect hotel - central, spacy rooms, top-notch bathroom, quiet, excellent service, lovely breakfast and parking nearby.
Customer rating:Paul Houlihan:The hotel was really nice. Staff were very friendly, room was quiet,comfortable clean and had a castle view. The only thing missing was the complimentary bottles of water.
Customer rating:Ian Hodder:Absolutely fastastic accomodations & service. Very modern, large by cozy room, and great location & price
Customer rating:Anonymous guest:Comfortable room with view on castle as requested. Good breakfast. Private parking. Good value for the money.
Customer rating:Nancy Martin:My husband and I were surprised and pleased with the Pembroke. It was our favorite hotel in Ireland during our two week stay in five cities. The facilities were modern and top notch. Room size was large. Very clean. We walked to everything in Kilkenny. The staff was very helpful in answering our travel questions. This hotel was perfect.
Customer rating:Anonymous guest:A wonderful hotel! We booked the Pembroke Hotel as a surprise birthday present for our parents and they had a fantastic experence. The room, staff, food and service were first class and my parents were made to feel as though they were very special guests. I would definitely recommend this hotel.
Customer rating:Anonymous guest:Great Hotel, very helpful Staff. We had a lovely, large Castle view room, very clean, with a comfortable bed. Housekeeping was very good, apart from the shower area which had several black areas around frame and tiles. Would definitely go again and recommend it to friends!
Customer rating:Anonymous guest:We stayed 2 nights and had to leave extra early on the second morning, the hotel did everything to accommodate us with a breakfast. Very pleasant stay in a buzzing town. will be back again soon hopefully. Many thanks